Service Desk

GOSIGN BUSSINES 16

• [VÍDEO]- HOW TO INSTALL P12 CERTIFICATE IN GOSIGN BUSSINES?
• [VÍDEO]- HOW TO CREATE AN OTP PROTECTED DOSSIER IN MY GOSIGN BUSSINES?
• [VÍDEO]- HOW TO CREATE A DOSSIER IN MY GOSIGN BUSSINES?
• [VÍDEO]- HOW TO SIGN A DOCUMENT IN A PROTECTED DOSSIER WITH OTP?
• [VÍDEO]- CREATE CIRCUIT QUALIFIED SIGNATURE WITH ATTACHMENT REQUEST

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FAQ 8

• WHAT IS THE DIFFERENCE BETWEEN QUALIFIED AND NON-QUALIFIED CERTIFICATES WITH ELECTRONIC SIGNATURES?
• DIGITAL SIGNATURE
• WHAT IS A DIGITAL CERTIFICATE AND WHAT IS IT FOR?
• WHAT ELEMENTS ARE INCLUDED IN A DIGITAL CERTIFICATE?
• WHO IS INVOLVED IN THE PROCESS OF ISSUING A CERTIFICATE?

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Download and install your certificate 13

• I LOST THE DOWNLOAD CODE
• I LOST THE PIN
• HOW TO CHECK WETHER THE CERTIFICATE IS CORRECTLY INSTALLED? IN WINDOWS?
• HOW TO CHECK WETHER THE CERTIFICATE IS CORRECTLY INSTALLED IN WINDOWS?
• HOW TO SEARCH THE .P12 FILE ON MY PC?

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WHAT DOCUMENTATION SHOULD I DELIVER? 4

• WHICH DOCUMENTATION IS REQUIRED FOR A CERTIFICATE OF REPRESENTATIVE BEFORE THE PUBLIC ADMINISTRATIONS?
• WHICH DOCUMENTATION IS REQUIRED FOR A CORPORATE CERTIFICATE?
• WHAT DOCUMENTATION DO I NEED FOR A GENERAL REPRESENTATIVE CERTIFICATE?
• ISSUING A CERTIFICATE TO A PERSON WITH A DISABILITY: WHAT SHOULD BE PROVIDED?

Information on company certificates 4

• SPECIAL POWERS OF ATTORNEY OR ATTORNEYS-IN-FACT CERTIFICATES
• CERTIFICATES OF ORGANISATION OR CORPORATE MEMBERSHIP
• PUBLIC ADMINISTRATION REPRESENTATIVE CERTIFICATES
• GENERAL REPRESENTATIVE CERTIFICATES

GENERAL 1

• CODE SIGNING CERTIFICATES

Certificates SSL 9

• CERTIFICATES SSL EV
• CERTIFICATES SSL OV
• IS MY SSL PROPERLY INSTALLED
• ORDERING AND INSTALLING A SECURE SERVER CERTIFICATE IN APACHE 2.X USING OPENSSL EX-2009-10-10
• REQUEST AND INSTALLATION OF A SECURE SERVER CERTIFICATE ON WINDOWS 2008 SERVER WITH IIS 7.0 EX-2008-10-02

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COMPANY STAMPS 1

• COMPANY STAMPS

TYPES OF SIGNATURE 1

• THE DIFFERENT TYPES OF SIGNATURES

HW CERTIFICATE 2

• I LOST THE CARD PIN, HOW CAN I GET IT BACK?
• PIN BLOCKED AFTER THREE INCORRECT PIN ATTEMPTS, WHAT CAN I DO?

Camerfirma Registry Office 1

• OBLIGATIONS CAMERFIRMA REGISTRY OFFICE

DIKE-GOSIGN 2

• WHERE TO DOWNLOAD DIKE-GOSIGN?
• HOW DO I RESET MY DIKE PASSWORD?

INVOICE 1

• WHEN WILL I GET MY INVOICE?

PSD2 4

• WHAT IS THE PSD2 DIRECTIVE?
• WHAT ARE THE OBJECTIVES OF THE PSD2 DIRECTIVE?
• HOW DOES THE REGULATION AFFECT THE FINANCIAL SECTOR?
• HOW DOES THIS REGULATION AFFECT THE END USER?

ALTERNATIVES TO IN-PERSON IDENTITY VERIFICATION 1

• ALTERNATIVES TO IN-PERSON IDENTITY VERIFICATION